Troubleshooting chart - back-up pump, Maintenance, Operation – Blue Angel Pumps BSSF20 User Manual

Page 4

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4

Operating Instructions and Parts Manual

www.blueangelpumps.com

Troubleshooting Chart - Back-up Pump

Symptom(s)

Possible Cause(s)

Corrective Action(s)

Pump will not
run

1. Connections not secure
2. Low battery
3. Float switch obstruction
4. Defective or blown fuse

1. Check all connections
2. Check battery and replace if low
3. Make sure nothing is interfering with the operation of the switch
4. Check internal fuse located inside the control box. Pull the charger from the wall

outlet and remove. If the fuse is blown, replace it with a 15 amp automotive type fuse

Motor hums but
pump won’t run

1. Defective battery
2. Obstructed impeller

1. Check battery and replace if low or defective
2. Unplug pump and check to see if impeller is free to turn. If impeller is locked,

remove the 4 screws on the bottom of the pump to release the housing around
the impeller. Remove the obstruction. Reassemble pump and reconnect

Pump runs but
pumps very little
or no water

1. Check valve missing or improperly

installed

2. Obstruction in discharge pipe
3. Pump not rotated 30˚

4. Pump air locked

5. Discharge pipe length and / or

height exceeds capacity of pump

6. Low or defective battery

1. Check to make sure a check valve is installed and functioning between primary

pump discharge and standby sump pump tee fitting

2. Check for obstruction and clear if necessary
3. Check that pump is rotated 30˚ in tee fitting in BSP15 Installation section, Figure 3,

on page 2

4. The impeller housing has a small hole on its side. This hole must be open for the

pump to prime. With the pump unplugged, remove the 4 screws on the bottom
of the pump to release the housing around the impeller. Clean out the hole and
replace cover

5. If discharge is too high, a separate line may be required with a lower discharge

height

6. Check battery and replace if low or defective

Pump cycles too
frequently

1. Main check valve located between the

discharge of the primary pump and
the back-up sump pump tee fitting or
the back-up sump pump flapper valve
not installed or working properly

1. Install check valve or repair as required

4. The control box contains a multi-

colored indicator light. When AC
power is present, the light will
indicate the charging state, and
not refl ect actual battery voltage,
particularly with a defective battery.
In order for the indicator light to
provide an accurate reading, steps
“a” through “d” must be followed.

a. Unplug primary AC pump and

the charger--a power off alert
tone will sound for 30 seconds.

b. Lift and release the fl oat switch

to activate the back-up pump.

c. When the back-up pump stops,

read the test light:

Green: Indicates battery is

charged.

Yellow: Voltage is low,

indicating battery is partially

charged.

Red: Battery is completely

discharged or defective.

d. Plug in charger and main AC

pump.

When AC power is out, and when
pump has been running, the light
will indicate battery status.

5. A chirping sound from the control

box will accompany the red light,
indicating that the battery may
require attention or replacement.
Voltage is only an indicator of battery
condition and may not refl ect the
true condition of the battery. See
Maintenance for instructions on
assessing battery condition.

6. A single 30-second tone will

sound when power to the system
is interrupted. The unit will reset
automatically when power is
restored. A 3-second tone will
sound every time the pump starts.

Maintenance

ALWAYS

disconnect the electrical
supply before attempting to
install, service, relocate or
perform any maintenance. If
the power source is out of sight, lock and
tag in the open (off) position to prevent
unexpected power application. Failure to
do so could result in fatal electrical shock.
Only qualifi ed electricians should repair
this unit. Improper repair could result in
fatal electrical shock.

1. Once a month, check battery

condition.

2. Unplug the wall charger.

3. For batteries with top caps that

can be removed, the electrolyte
level should be checked and fi lled
to manufacturer’s specifi cations.
The charge for each cell should be
checked with a hydrometer. A specifi c
gravity of 1.265 indicates the battery
is at full charge. If the specifi c gravity
of any of the cells varies more than
.050, the battery should be replaced.

NOTE: An inexpensive hydrometer
can be purchased at an automotive
parts dealer.

4. Inspect the terminals and clamps

for corrosion and tightness. Clean
and tighten as required.

5. Unplug the main pump and fi ll sump

with water until back-up pump turns
on. Repeat process two times to be
sure pump is operating normally.

6. If pump operates normally, plug

charger into wall outlet, turn on
main pump. If pump fails to operate
normally, see Troubleshooting chart
and correct problem. Repeat step 5.

BATTERIES

Dangerous

hydrogen

gas can be released

from batteries while charging. Sparks
can ignite the gas in an enclosed space.
Wear safety goggles when connecting
batteries. Battery connections should be
made in a well-ventilated area.

Operation

(continued)

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