Milestone XProtect Professional 2014 - Manual (Page 12)

Milestone XProtect ® Professional
2014
Administrator's Manual
www.milestonesys.com 12 Before you start
About virus scanning
As is the case with any other database software, if an antivirus program is installed on a computer
running XProtect
® software, it is important that you exclude specific file types and locations, as well as
certain network traffic. Without implementing these exceptions, virus scanning uses a considerable
amount of system resources. On top of that, the scanning process can temporarily lock files which
likely results in a disruption in the recording process or even database corruption.
When you need to perform virus scanning, do not scan Recording Server directories containing
recording databases (by default c:\mediadatabase\, as well as all folders under that location). Avoid
also to perform virus scanning on archive storage directories. In older versions of the software, the
databases are by default located in the installation folder, each being a subfolder with the MAC
address of the device recorded.
Create the following additional exclusions:

File types: .blk, .idx, .pic, .pqz, .sts, .ts

C:\Program Files\Milestone or C:\Program Files (x86)\Milestone and all subdirectories.

Exclude network scanning on TCP ports:
Product TCP ports
XProtect ® Corporate,
XProtect ® Expert
80, 8080, 7563, 25, 21, 9993
XProtect ® Enterprise,
XProtect ® Professional,
XProtect ® Express, XProtect ®
Essential, XProtect ® Basis+
80, 25, 21, 1234, 1237, 22331
XProtect ® Mobile 8081
XProtect ® Transact 9001
or

Exclude network scanning of the following processes:
Product Processes
XProtect Corporate, XProtect
Expert
VideoOS.Recording.Service.exe, VideoOS.Server.Service.exe, VideoOS.Administration.exe
XProtect Enterprise, XProtect
Professional, XProtect
Express, XProtect Essential,
XProtect Basis+
RecordingServer.exe, ImageServer.exe, ManagementApplication.exe, ImageImportService.exe,
RecordingServerManager.exe, VideoOS.ServiceControl.Service.exe, VideoOS.Event.Server.exe
XProtect Mobile
VideoOS.MobileServer.Service.exe
XProtect Transact
VideoOS.Transact.TransactService.exe
Organizations may have strict guidelines regarding virus scanning, however it is important that the
above locations and files are excluded from virus scanning.