Milestone Smart Client 3.6 - Manual (Page 86)

Milestone XProtect Smart Client 3.6; User’s Manual
Camera Message Texts
Message texts may under particular circumstances appear
in white letters across one or more of a view’s camera
positions.
Possible messages (listed alphabetically) are:
• After Database End: Will appear on Browse tab
only. Indicates that the time selected is after the
time of the last recording in the camera’s
database. The last image in the camera’s database
will be shown in the camera position in order to
indicate that recordings from the camera are
available, but only from a time earlier than the
selected time.
• Before Database Start: Will appear on Browse tab only. Indicates that the time selected
is before the time of the first recording in the camera’s database. The first image in the
camera’s database will be shown in the camera position in order to indicate that recordings
from the camera are available, but only from a time later than the selected time.
• Connected to [Device Name] [Camera Name] on [IP Address]:[Port Number]:
Indicates that a connection to the camera has been established.
• Connecting to [Device Name] [Camera Name] on [IP Address]:[Port Number] ...:
Indicates that a connection to the camera is currently being established.
• Connection refused. Reason: ...: Indicates that connecting to the camera in question is
not allowed, for example because your rights to access recordings from the camera have
been changed by the surveillance system administrator. Consult your surveillance system
administrator if in doubt.
• Connection to [Device Name] [Camera Name] on [IP Address]:[Port Number]
lost!. Reconnecting ...: Indicates that connection to the camera has been lost, and that
another connection attempt is currently being made.
• Connection to engine failed! Retrying ...: Indicates that a connection to the surveillance
system server could not be established, and that another connection attempt is currently
being made. This message may occur if connection to the surveillance system is
temporarily lost. If your surveillance system consists of several interconnected servers, the
message may also occur if the server from which you are requesting the camera’s
recordings is temporarily unavailable. If the problem persists, consult your surveillance
system administrator.
• No images available for [Device Name] [Camera Name] on [IP Address]:[Port
Number]. Database might be empty.: Will appear on Browse tab only. Indicates that it
is not possible to show images from the camera; the very likely reason being that there are
no recordings in the camera’s database. Bear in mind that the settings determining when
recordings from the camera are stored in the database are determined by the surveillance
system administrator. Sometimes, the surveillance system administrator may specify that
recordings should only be stored within particular time periods or when particular events
occur. This may explain why you are perhaps able to view live images from the camera on
the Smart Client’s Live tab, while at the same time you may find that no recordings have
been stored for viewing on the Smart Client’s Browse tab.
www.milestonesys.com Page 86 Camera Position Messages