AT&T 9312 User Manual

Page 24

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If the base does not ring when you receive a call:

Make sure the base RINGER switch is not set to OFF.

Make sure the telephone line cord is connected firmly to the base and
the telephone jack.

Make sure the AC adapter is plugged firmly into an outlet not
controlled by a wall switch.

You might be too far from the base; move closer.

You might have too many extension phones on your telephone line to
allow all of them to ring. Try unplugging some of them.

If you hear noise or interference when using the phone:

Make sure the base antenna is fully upright.

You may be out of range. Move closer to the base.

Press and release

C to change to another of the 30 available

channels. If noise is exceptionally loud, move closer to the base before
changing channels.

Household appliances plugged into the same circuit as the base can
sometimes cause interference. Try moving the appliance or the base to
another outlet.

The layout of your home or office might be limiting the operating
range. Try moving the base to another location, preferably on an
upper floor.

If the buttons don’t work, try placing the handset in the base for at
least 15 seconds.

If you hear other calls while using your phone:

Press

C to change to another channel.

Disconnect the base from the modular jack and plug in a corded
telephone. If you still hear other calls, the problem is probably in your
wiring or local service. Call your local telephone service company.

If you lose a call after changing channels:

You were probably almost out of range. Move closer to the base before
changing channels. Before placing another call, set the handset in the base
for at least 15 seconds.

If you are unable to operate special telephone services or other
equipment requiring touch tone signals:

If you have dial pulse (rotary) service, follow the directions under
“Temporary Tone Dialing” in the TELEPHONE OPERATION section of
this manual.

IN CASE OF DIFFICULTY

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