Brother PT-18R User Manual
Page 62
 
TROUBLESHOOTING
56
What to do when...
The label is not
printed after pressing 
the 
key.
Has text been entered?
A label will not be printed if
there is no text entered.
Is the tape cassette installed 
correctly, and is there 
enough tape remaining?
Check that the tape cassette 
is installed correctly, and 
that there is enough tape 
remaining.
Is the end of the tape bent?
If bent, cut the bent section 
of tape with scissors and 
thread the tape through the 
tape exit slot correctly.
Is the tape jammed?
If jammed, remove the tape 
cassette, carefully pull out 
the jammed tape, and then 
cut the tape with scissors. 
Check that the end of the 
tape passes through the 
tape guide, and reinstall the 
tape cassette.
The label is not 
printed correctly.
Is the tape cassette installed 
correctly?
When installing a cassette, 
press firmly until it clicks into 
place.
Is the print head clean?
If not, clean the print head 
using a cotton swab or 
optional print head cleaning 
cassette (TZe-CL4).
Is Cut Option set to Chain or 
No Cut?
When these options are set, 
the tape is not fed after 
printing the label. Check the 
Cut Option setting, or press 
the 
key to feed and cut
the tape.
Is the rechargeable battery 
charged sufficiently?
If the message “Recharge 
Battery!” is displayed, 
charge the battery.
Problem
Cause
Solution