Protocol-specific troubleshooting, Web browser troubleshooting (tcp/ip), Windows – Brother MFC-9440CN User Manual

Page 86: 2000/xp, windows vista, And windows server 2003 ipp troubleshooting

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Troubleshooting

78

10

Protocol-specific troubleshooting

10

Windows

®

2000/XP, Windows Vista

®

and Windows Server 2003 IPP

troubleshooting

10

I want to use a different Port number other than 631.

10

If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If
this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data
through.
To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when
configuring your Windows

®

2000/XP, Windows Vista

®

and Windows Server

®

2003 system.

http://ipaddress/ipp

The “Go to printer’s Web site” option in Windows

®

XP and Windows Vista

®

is not working

The “Get More Info” option in Windows

®

2000 and Windows Server

®

2003 is not working

10

If you are using a URL of:

http://ipaddress:631 or http://ipaddress:631/ipp,

the Get More Info option in Windows

®

2000/XP, Windows Vista

®

and Windows Server

®

2003 will not

function. if you wish to use the Get More Info option, use the following URL:

http://ipaddress

This will then force Windows

®

2000/XP, Windows Vista

®

and Windows Server

®

2003 to use Port 80 to

communicate with the Brother print server.

Web browser troubleshooting (TCP/IP)

10

a

If you cannot connect to the print server using your web browser it may be worth checking the Proxy
Settings of your browser. Looking in the Exceptions setting and if necessary, type in the IP address of
the print server. This will stop your PC from trying to connect to your ISP or proxy server every time you
wish to look at the print server.

b

Make sure that you are using the proper web browser, we recommend Microsoft Internet Explorer 6.0

®

(or greater) or Firefox

®

1.0 (or greater) for Windows

®

and Safari™ 1.0 for Macintosh

®

. Please also make

sure that JavaScript and Cookies are always enabled in whichever browser you use. We recommend
you upgrade to Safari™ 1.2 or greater to enable JavaScript. If a different web browser is used, make
sure it is compatible with HTTP 1.0 and HTTP 1.1.

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