10 trouble shooting, Trouble shooting – ACTiSYS ACT IR2000UL User Manual

Page 17

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The Infrared Wireless Expert

ACT-IR2000UL

User’s Manual

© Copyright 2002-2007 ACTiSYS Corp.

Page 17 of 20

Jul 6, 2007

Version. 1.6

10 TROUBLE SHOOTING

For help on general and miscellaneous problems you may be experiencing with your printing, refer to the

following pages for possible solutions. Look up your problem and try the solution.

Symptom Problem Solution

Can not establish link

(General)

1. The two IR devices are

not aligned properly.

2. Distance is too near or

far.

3. Device is inactivated

4. BIOS setting incorrect

5. Installation is not correct.

1. Properly align them

again

2. Move one device to a

proper distance.

3. Enable the device by IR

monitor.

4. Correct the BIOS

Setting.

5. Refer to un-installation

guide to remove the

device, then install

again.

File Transfer between

IR-equipped PDA and

ACT-IR device-attached

host computer stops before

finishing up and an error

message appears.

The infrared

communication is

interfered. For example,

something blocks out the

infrared beam or the burst

of string light source, etc.

Check to find out the

source of interference and

eliminate it before trying

again.

The device work well

before. But after I unplug it

then plug, it does not work

again.

Improper unplug and plug

procedure

Before you unplug it, you

should disable the device.

And enable the device after

you plug it into your

computer

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