Troubleshooting guide – Water Inc BG-3000S/BG-3000R User Manual

Page 3

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WATER FILTER REPLACEMENT INDICATOR

ACTIVATION AND USE INSTRUCTIONS (All Models):

1. Remove filter replacement indicator from plastic bag.

2. To activate, press and hold “START” button for 3 seconds. LED light will flash 3 times and the alarm will beep 3 times confirming

Test Mode:

1. To test indicator at any time during the countdown period, press and hold the “START” button for 1 second. The LED light will flash

once and the alarm will beep once indicating the timer is in active countdown mode.

IMPORTANT NOTE

This filter replacement indicator is designed for one-time only use.

TROUBLESHOOTING GUIDE

Water Leaks at Push-In Connections:

Push tubing in as far as it will go. If leaking continues, shut off water at the original valve and remove water line by

pushing in on the connector collet while pulling the tubing away. Inspect tubing for cracks and scratches. If tubing is cracked or

scratched, simply cut that portion away and reinsert tubing into push-in fitting.
Make sure tubing is cut squarely. If not, recut correctly.
If water leaks, please verify that the o-ring is properly seated in its groove.
Water Does Not Flow From The Drinking Water System Faucet:

Check to see if the main water line valve is open, allowing water to flow to the filter. Make sure the connections are not reversed.
Water Appears Cloudy or Air Comes Out of the Drinking Water System Faucet:

Flush filter for a minimum of 4 gallons (approximately 5 minutes), to remove any carbon fines or trapped air in the filter and water lines.
For any service related issue, contact Water, Inc. at 1-800-322-WATER (9283), extensions 115 or 132.

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Filter Cartridge Removal Instructions (Metal Ring Model)

1. Place towel under filter to collect any residual water during cartridge change-out.

2. Turn off water supply by rotating the integral shut-off valve handle fully counter-clockwise.

3. Open drinking water faucet at sink to relieve pressure and affirm water source is shut off. Close drinking water faucet.

4. Turn metal ring all the way to the left. The ring will drop down approximately ½ inch and cartridge will become loose.

5. Turn cartridge fully to left.

6. Remove cartridge by pulling downward out of the head.
Cartridge Installation (Metal Ring Model)

7. Remove RED sanitary protective cap from new cartridge.

8. Ensure that o-rings are present on the cartridge and are seated into grooves; moisten o-rings with water.

DO NOT use any petroleum products to lubricate the o-rings.

9. Line-up the cartridge arrow indicated in red with the label on the head unit and push upward. (line-up either cartridge lugs with the

head label and push upward).

10. Push the cartridge upward while holding the metal ring stationary and turn the cartridge to the right until it stops.

11. Turn the metal ring to the right until it stops.

12. Turn on water by rotating the valve handle clockwise until it locks into the metal ring. The valve handle should engage the lock lug on

the ring if the cartridge is properly installed. Inspect for leaks.

To reduce the risk associated with property damage due to water leakage:
• For the cartridge to be properly installed on metal ring models and to prevent accidental cartridge

disengagement from head unit, the valve handle MUST engage the lock lug on the metal ring.

13. Open faucet and run water for a minimum of 4 gallons (approximately 5 minutes) to flush system of carbon fines

and release trapped air. Flush water into a bucket or pail and reuse the water for garden or landscape watering. While system is

flushing, check for leaks. Repair any leaks as needed before continuing.

14. Close filter system faucet. System is now under pressure and can be inspected for leaks. Repair any leaks as needed before

continuing. The system is now ready for use.

15. Please review section “Water Filter Replacement Indicator” for instructions on how to activate and/or test this device.

countdown has begun.

3. Mount the indicator in a convenient location using the attached magnet or double sided tape provided.
4. Replace filter when LED light begins to flash once every minute or alarm beeps once every hour.
5. Dispose of filter replacement indicator after the old filter has been changed. A new indicator will be included with the replacement filter.

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