AT&T E2555 User Manual

Page 41

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39

Appendix

If you lose a call
while using the
handset

Incomplete
messages

You were probably out of range. Move closer to the base. Before
placing another call, set the handset in the base for at least 15
seconds.

If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after 4 minutes.

If the caller pauses for more than 7 seconds, the system stops
recording and disconnects the call.

If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.

Difficulty hear-
ing messages

Press volume button to increase speaker volume.

System does
not answer
after correct
number of rings

Make sure that the answering system is on.

If Toll Saver is activated, the number of rings changes to two when
you have new messages waiting (see page 28).

In some cases, the system may be affected by the ringing system
used by the local telephone company.

If the memory is full or the system is off, the system will answer after
10 rings.

“CL” appears in
message window

You need to reset the answering system clock (see page 25).

Announcement
message is not
clear

When you record your announcement, make sure you speak in a
normal tone of voice, about 9 inches from the base.

Make sure there is no “background” noise (TV, music, etc.) while you
are recording.

System does
not respond
to remote
commands

Make sure to enter your Remote Access Code correctly (see page 33).

Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.

The answering system may not detect the Remote Access Code
while your announcement is playing. Try waiting until the announce-
ment is over before entering the code.

There may be noise or interference on the phone line you are using.
Press dial-pad buttons firmly.

In case of difficulty

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