Troubleshooting – LG LGP769BK User Manual

Page 131

Advertising
background image

129

This chapter lists some problems you might encounter while using your

phone. Some problems require you to call your service provider, but

most are easy to fix yourself.

Issue

Possible causes

Possible corrective measures

SIM error

There is no SIM

card in the phone

or it is inserted

incorrectly.

Make sure that the SIM card is correctly

inserted.

No network

connection/

Losing

network

Signal is weak or

you are outside

the carrier

network.
Operator applied

new services.

Move towards a window or into an

open area. Check the network operator

coverage map.
Check whether the SIM card is more

than 6~12 months old. If so, change

your SIM at your network provider's

nearest branch. Contact your service

provider.

Codes do

not match

To change a

security code,

you will need

to confirm the

new code by

re-entering it.
The two codes

you have entered

do not match.

If you forget the code, contact your

service provider.

Troubleshooting

Advertising
This manual is related to the following products: