LG LGD801BK - Manual (Page 11)

9
Read ALL steps before attempting.
1 Turn the phone off.
2 Press and hold Volume Down Key + Power/Lock Key at the same
time.
3 Release the Power/Lock Key only when the LG logo is displayed, then
immediately press and hold the Power/Lock Key again.
4 Release all keys when the Factory hard reset screen is displayed.
5 Press the Power/Lock Key to continue or either of the Volume Keys
to cancel.
6 Press the Power/Lock Key once more to confi rm or either of the
Volume Keys to cancel.
7 Your device will perform a hard reset.
5. Using Safe Mode
Using Safe mode
To recover your phone when malfunctioning.
1 Turn off your phone and reboot. When you see the T-Mobile booting
animation press and hold the Volume Down Key
until you see the Home
screen.
OR
While the phone is on, press and hold the Power/Lock Key
until the
Phone options menu is displayed. Then press and hold Power off and tap
OK. Your Home screen will then be displayed with the words "Safe mode" in
lower left corner.
2 From the Home screen, tap the Menu Key and tap System settings >
General tab > Apps.
3 Tap one of the available tabs at the top of the screen and select the
application you wish to uninstall.
4 Tap Uninstall and OK to confi rm.