Troubleshooting – LG LGD801BK User Manual

Page 150

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148

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Possible causes

Possible corrective measures

The screen
does not
turn on
when I
receive a
call.

Proximity sensor
problem

If you use a protection tape or case,
make sure it has not covered the
area around the proximity sensor.
Make sure that the area around the
proximity sensor is clean.

No sound

Vibration mode

Check the settings status in the
sound menu to make sure you are
not in vibration or silent mode.

Hangs up
or freezes

Intermittent
software problem

Try to perform a software update via
the website.

Troubleshooting

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