LG 24EB23PM-B User Manual
Page 26
 
26
ENG
ENGLISH
TROUBLESHOOTING
Display	image	is	incorrect
The	screen	color	is	mono	or	
abnormal.
y
Check	if	the	signal	cable	is	properly	connected	and	use	a	screwdriver	
to	fasten	if	necessary.
y
Make sure the video card is properly inserted in the slot.
y
Set the color setting higher than 24 bits (true color) at
Control Panel
► Settings.
The screen blinks.
y
Check	if	the	screen	is	set	to	interlace	mode	and	if	yes,	change	it	to	the	
recommend	resolution.
Do	you	see	an	"Unrecognized	monitor,	Plug&Play	(VESA	DDC)	monitor	found"	message?
Have	you	installed	the	display	
driver?
y
Be	sure	to	install	the	display	driver	from	the	display	driver	CD	(or	
diskette)	that	comes	with	your	display.	Or,	you	can	also	download	the	
driver	from	our	web	site:	http://www.lg.com.
y
Make sure to check if the video card supports Plug&Play function.
y
y
Check
Control Panel ► Display ► Settings and see if the frequency or the resolution were
changed. If yes, readjust the video card to the recommend resolution.
y
y
If	the	recommended	resolution	(optimal	resolution)	is	not	selected,	letters	may	be	blurred	and	the	
screen	may	be	dimmed,	truncated	or	biased.	Make	sure	to	select	the	recommend	resolution.
y
y
The	setting	method	can	differ	by	computer	and	O/S	(Operation	System),	and	resolution	mentioned	
above	may	not	be	supported	by	the	video	card	performance.	In	this	case,	please	ask	to	the	computer	
or	the	video	card	manufacturer.
CAUTION