Troubleshooting – LG LGL40G User Manual
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56
Message
Possible causes
Possible corrective measures
Charging error
Battery is not charged.
Charge battery.
Outside temperature is too hot
or cold.
Make sure phone is charging at a normal
temperature.
Contact problem
Check the charger and connection to the
phone. Check the battery contacts and
clean them if necessary.
No voltage
Plug the charger into a different socket.
Charger defective
Replace charger.
Wrong charger
Only use original LG accessories.
Battery defective
Replace battery.
Number not
permitted
The Fixed dialing number function
is on.
Check the Settings menu and turn the
function off.
Impossible to
receive / send
SMS and MMS
Memory full
Delete some messages from the phone.
Files not
opening
Unsupported file format
Check the file formats that can be
supported.
SD card not
working
FAT16, FAT32 file system
supported
Check SD card file system via card reader,
or format SD card using the phone.
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Troubleshooting