Troubleshooting, No image is displayed – LG M198WX-WA User Manual

Page 29

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Troubleshooting

• Install the product driver, which is provided with

the product, or download it from the web site.
(http://www.lge.com)

• See if the plug&play function is supported by

referring to the video card user's guide.

Did you install the driver?

'Unknown Product' message appears when the product is connected.

• Check if the power cord is properly connected to

the outlet.

• See if the power switch is turned on.

• Adjust brightness and contrast again.

• If the product is in power saving mode, move the

mouse or press any key.

• In DVD Player or Set-top Box, check the power

status of connected device.

• The signal from the PC (video card) is out of the

vertical or horizontal frequency range of the
product. Adjust the frequency range by referring to
the Specifications in this user's guide.

* Maximum resolution

19 inch : RGB : 1440 X 900 @75 Hz

HDMI : 1440 X 900 @60 Hz

• The signal cable between PC and product is not

connected. Check the signal cable.

• Press the 'INPUT' button in the remote control to

check the input signal.

Is the product's power cord

connected?

Is the power indicator turning on?

Power is on, power indicator is blue

but the screen appears extremely
dark.

Does the power indicator look amber?

Does the 'Out of range' message

appear?

Does the 'Check signal cable'

message appear?

No image is displayed

Note

* Vertical frequency: To enable the user to watch the product display, screen image should be changed tens of times

every second like a fluorescent lamp. The vertical frequency or refresh rate is the times of image display per second.
The unit is Hz.

* Horizontal frequency: The horizontal interval is the time to display one vertical line. When the 1 is divided by

horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal
frequency. The unit is kHz.

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