LG DLGX5966W - Manual (Page 35)

Problem Possible Causes Solutions
Dryer does not
heat
• House fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• Gas supply or service turned
off (gas models only).
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
• Confirm that the house gas shutoff and the dryer gas
shutoff are both fully open.
BEFORE CALLING FOR SERvICE
Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If your dryer does not function properly or does not function at all, check the following before
you call for service.
T RO U B L E S H O OT I N G
Dryer will not
turn on
• Power cord is not properly
plugged in.
• House fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• Make sure that the plug is plugged securely into a grounded
outlet matching the dryer’s rating plate.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
Greasy or dirty
spots on clothes
• Fabric softener used
incorrectly.
• Clean and dirty clothes being
dried together.
• Clean and dirty clothes being
dried together.
• Confirm and follow the instructions provided with your
fabric softener.
• Make sure to use your dryer to dry only clean items,
because dirty items can soil clean clothes placed in the
same or subsequent loads.
• Stains on dried clothes are actually stains that weren’t
removed during the washing process. Make sure that
clothes are being completely cleaned according to the
instructions for your washer and detergent.
Display shows error
code tE1 or tE2
• Thermistor is malfunctioning. • Turn off the dryer and call for service.
Lint on clothes • Lint filter not cleaned
properly.
• Laundry not sorted properly.
• Excess static in clothes.
• Dryer is overloaded.
• Tissue, paper, etc., left
in pockets.
• Make sure the lint filter is cleaned before every load. With
some loads that produce high amounts of lint, it may be
necessary to clean the filter during the cycle.
• Some fabrics are lint producers (i.e., a fuzzy white cotton
towel) and should be dried separately from clothes that are
lint trappers (i.e., a pair of black linen pants).
• See the Excess static in clothes after drying section below.
• Divide larger loads into smaller loads for drying.
• Check pockets thoroughly before washing and drying
clothes.
Excess static
in clothes after
drying
• Fabric softener not used or
used incorrectly.
• Clothes dried too long
(overdried).
• Drying synthetics, permanent
press, or synthetic blends.
• Use a fabric softener to reduce static electricity. Be sure to
follow the manufacturer’s instructions.
• Overdrying a load of laundry can cause a buildup of static
electricity. Adjust settings and use a shorter drying time, or
use SENSOR DRY cycles.
• These materials can cause static buildup. Try using a
fabric softener.
2 bars are displayed in
FLOW SENSE indicator
• Ductwork is slightly too long or
has too many turns/restrictions.
• Partial blockage of the
ductwork due to lint buildup.
• Install a shorter or straighter duct run. See the Installation
Instructions.
• Ductwork should be checked/cleaned soon. Dryer can be
used in this condition, but drying times may be longer.
4 bars are displayed in
FLOW SENSE indicator
• Ductwork is too long or has
too many turns/restrictions.
• Significant blockage of the
ductwork due to lint buildup
or debris.
• Install a shorter or straighter duct run. See the Installation
Instructions.
• Ductwork should be checked/cleaned immediately to remove
lint buildup and other blockages. Dryer can be used, but
performance and efficiency will be greatly reduced.