Actiontec electronic MI408 User Manual
Page 115
112
Actiontec Broadband Router User Manual
113
Chapter 9 Troubleshooting
How do I find out what IP address my computer is using?
Windows 95, 98, 98SE, and Me - Select Start, Run, and type “winipcfg.” Press Enter.
When the “Winipcfg” window appears, ensure your network device is selected.
Windows NT, 2000, and XP - Select Start, Run and type “cmd.” Press Enter. When
the command screen appears, type “ipconfig” and press Enter.
My computer cannot connect to the Internet via MoCA. What should I do?
First, check the connection, and make sure all cables are connected correctly.
Then make sure the
NIM
is still connected, and check the Ethernet connection
to the
NIM
from the computer. A computer cannot be connected directly via a
M
o
CA
cable; it must go through a
NIM
to connect. The
NIM
converts the
M
o
CA
signal to an Ethernet signal the computer can understand.
I used DHCP to configure my network. Do I need to restart my computer to
refresh my IP address?
No. Follow these steps to refresh the
IP
address:
Windows 95, 98, 98SE, and Me - Select Start, Run, type “winipcfg,” and press
Enter. Ensure the Ethernet adapter is selected in the device box. Press the
Release_all button, then press the Renew_all button.
Windows NT 4.0 and 2000 - Select Start, Run, type “cmd,” and press Enter. At the
DOS prompt, type “ipconfig /release,” then type “ipconfig /renew.”
Windows XP - Unplug the Ethernet cable or wireless card and plug it back in.
I cannot access the Router’s Graphical User Interface? What should I do?
If you cannot access the Router’s Graphical User Interface, make sure the com-
puter connected to the Router is set up to dynamically receive an
IP
address.
I have an FTP or Web server on my network. How can I make it available to
users on the Internet?
For a Web server, enable port forwarding for port
8088
to the
IP
address of the
server and set up the Web server to receive on that port, as well. (Configuring the
server to use a static
IP
address is recommended.)
For an
FTP
server, enable port forwarding for port
21
to the
IP
address of the
server. (Configuring the server to use a static
IP
address is recommended.)