HP StoreEver Ultrium Tape Drives User Manual
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Contents
1 Introduction ....................................................................................... 7
Features ..................................................................................................................................... 7
Benefits ..................................................................................................................................... 7
Architecture ................................................................................................................................ 8
Supported configurations ............................................................................................................. 9
Typical configurations .................................................................................................................. 9
Comparing TapeAssure and L&TT ............................................................................................... 10
2 Installation and configuration ............................................................. 11
Downloading, installing, and starting the TapeAssure service .......................................................... 11
Setting service configurations ..................................................................................................... 12
Parameters ........................................................................................................................ 13
Downloading and installing Command View TL ........................................................................... 14
Reporting events to the Windows application log .......................................................................... 14
Verifying the installation ............................................................................................................. 14
About plug and play ................................................................................................................. 15
About using Command View TL with the TapeAssure service ........................................................... 16
About the Command View TL Library Selection screen ................................................................... 16
TapeAssure integration with HP Library & Tape Tools (L&TT) ............................................................ 16
TapeAssure overview ................................................................................................................. 17
Library and serial number information ......................................................................................... 17
About the operation of the TapeAssure service .............................................................................. 17
3 Using TapeAssure ........................................................................... 19
Conducting a health assessment of drives and tapes ...................................................................... 19
Conducting a performance assessment of drives ........................................................................... 22
Conducting a utilization assessment for drives ............................................................................... 23
Conducting a utilization assessment for tapes ............................................................................... 24
Conducting a utilization assessment ........................................................................................... 24
About email alerts .................................................................................................................... 24
4 Troubleshooting the TapeAssure service ............................................... 25
Check compatibility ................................................................................................................. 25
Check the filter driver installation ................................................................................................ 26
Check that the TapeAssure service is running ................................................................................ 28
Verify TapeAssure drive discovery ............................................................................................... 29
Check the configuration file ........................................................................................................ 30
Check the TapeAssure service log for sent tickets ........................................................................... 31
Check the Command View TL Device Analysis Service log for received tickets ................................... 33
Check the Command View TL Device Analysis log for rejected tickets ............................................... 33
5 Frequently asked questions ................................................................ 35
User guide
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