6 support and other resources, Contacting hp, Subscription service – HP StoreEver Ultrium Tape Drives User Manual

Page 37: Related information, Hp websites

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6 Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.

Related information

The following documents and websites provide related information:

HP StorageWorks Interface Manager and Command View TL user guide, available from

http://

www.hp.com/support/cvtl

HP StorageWorks Library and Tape Tools user guide, available from

http://www.hp.com/support/

tapetools

HP websites

For additional information, see the following HP websites:

http://www.hp.com
http://www.hp.com/go/storage
http://www.hp.com/service_locator
http://www.hp.com/support/manuals
http://www.hp.com/support/downloads

User guide

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