Avaya NN44400-120 - Manual (Page 18)

Offsite Agent user workflow
18 NN44400-120 Offsite Agent User Guide 26 November 2010
Offsite Agent user tasks
Navigation
• Preparing an offsite PC for Agent Desktop (page 21)
• Handling Telephony calls in Permanent Connection mode (page 29)
• Handling Telephony calls in On Demand mode (page 33)