Using your hp pocket media drive software, Transferring files to another computer manually, Playing games – HP PD0800 Pocket Media Drive User Manual

Page 10: Troubleshooting, Microsoft updates, Drive does not appear on my computer

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Using Your HP Pocket
Media Drive Software

Once installed, you can use the HP Pocket Media
Drive the same way you use the other drives on your
computer. You can move or copy files or folders from
one drive to another. Because of the capacity of this
drive, you can save large media files such as video
clips, digital images, and hard disk drive backup files.

Transferring files to another
computer manually

You can transfer your computer profile information,
which includes how your computer looks and feels as
well as the personal files such as photos, music, or
video you have created.

To transfer your files manually:

1 Connect the drive to the computer.
2 Select your files and then drag and drop them to

the HP Pocket Media Drive in My Computer.

3 Disconnect the drive and then connect it to another

computer.

4 Select your files and then drag and drop them to

the new computer’s hard disk drive.

Playing games

CD-ROM games typically run faster when they are
installed on a hard disk drive than when they run on a
CD. You can use your HP Pocket Media Drive to store
and play CD-ROM games.

Using your HP Pocket Media Drive
with an HP Media Center PC

Some versions of the HP Media Center PCs have a
dedicated drive bay for your HP Pocket Media Drive.
For more information, refer to the User’s Guide that
came with your HP Media Center PC. For
information on using your HP Pocket Media Drive with
an older version of HP Media Center PC, go to
http://www.hp.com/support and enter the
model number of your HP Media Center PC or
HP Pocket Media Drive.

Troubleshooting

Microsoft updates

Make sure you have the latest Microsoft operating
system service packs and other Windows updates
installed on your system before you try to
troubleshoot a drive problem. These service packs
are issued to fix bugs, add drivers, and enhance
the security features of your system. See
http://support.microsoft.com for details about
how to install service packs and Windows updates in
your system. Contact Microsoft Customer Service for
information about obtaining these system
enhancements if you don’t have Internet access.

Drive does not appear on my
computer

Try the following solutions in the order listed:

1 Check to see if the drive is on. The power LED on

the front of the drive should be lit.

2 Check that the USB cable is securely and properly

connected to the drive and the USB connector on
the computer.

3 While the computer is turned on, unplug the USB

cable. Wait 10 seconds, and then reconnect
the USB cable.

4 See if the computer is recognizing the USB port you

are using by checking in the Device Manager
window. See the documentation that came with
your computer for more information.

A message appears that states I have
a high-speed device connected to a
low-speed port (Windows XP)

This is normal. Windows XP displays a message that
you have connected your USB 2.0 drive to a USB 1.1
port. You will not have the high-speed capabilities that
you would have using a USB 2.0 port.

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HP Pocket Media Drive User’s Guide

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