HP Scanjet N6310 Document Flatbed Scanner - Manual (Page 44)

5 Product support
The following accessibility options are available on this scanner:
• Control of the scanner buttons
• Getting assistance
NOTE: The scanner User Guide is available in a help format that is readable by most
screen readers. To find this file, click Start, point to Programs or All Programs, point
to HP, point to Scanjet, point to N6310, and then click User Guide.
Control of the scanner buttons
To prevent buttons from being pushed accidentally, you can disable the buttons on the
scanner front panel.
When the buttons are disabled, you always start scans and copies from the computer
using scanning software. You can still press the button on the scanner panel to stop a
scan or copy.
To turn off the scanner buttons, follow these steps:
1. Open the HP Scanner Tools Utility.
2. On the Buttons tab, select the Disable front panel buttons check box.
To re-enable the scanner buttons, clear the Disable front panel buttons check box.
NOTE: You must have administrative privileges on the computer to change the
setting of this check box.
Getting assistance
In order to get the best results from your HP product, please consult the following HP
support offerings:
1. See the product documentation that came with the product.
• Review the troubleshooting section in this user guide.
• Review the scanner software help (click Start, point to Programs or All
Programs, point to HP, point to Scanjet, point to N6310, point to User Guide,
and then select your preferred format).
2. See the HP online support website at www.hp.com/support , or contact your point of
purchase.
HP online support is available to all HP customers. It is the fastest source for up-to-
date product information and expert assistance, including the following features:
•
Online chat and email access to qualified online support specialists
• Software, firmware, and driver updates for your product
• Valuable product and troubleshooting information for technical issues
• Proactive product updates, support alerts, and HP newsletters (available when
you register your product)
42 Product support