The print is completely blank, The output contains only a partial print, The image is clipped – HP Designjet 4520 Printer series User Manual
Page 174
The print is completely blank
If the front-panel graphic language setting is Automatic (the default), try the other settings:
PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 and HP RTL file, etc. (see
). Then send the file again.
When you have finished this particular print, remember to reset the graphic language to Automatic.
The output contains only a partial print
●
Did you press
Cancel
before all the data were received by the printer? If so, you have ended the
data transmission and will have to print the page again.
●
The I/O timeout setting may be too short. From the front panel, you can increase the I/O
timeout setting to a longer period and then send the print again. Select the
icon, then I/O
setup > Select I/O timeout.
●
There may be a communications problem between your computer and the printer. Check your
interface cable.
●
Check to make sure that your software settings are correct for your current page size (e.g. long-
axis prints).
●
If you are using network software, make sure it has not timed out.
The image is clipped
Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and
the printable area as understood by your software.
●
Check the actual printable area for the paper size you have loaded.
printable area = paper size – margins
The Windows HP-GL/2 and HP RTL driver displays the printable area in the Paper/Quality tab.
●
Check what your software understands to be the printable area (which it may call "printing area"
or "imageable area"). For example, some software applications assume standard printable areas
that are larger than those used in this printer.
●
If your image contains its own margins, you may be able to print it successfully by telling the printer
not to add margins to it (see
Print without added margins on page 60
). In this case:
printable area = paper size
●
If you are trying to print a very long image on a roll, check that your software is capable of printing
an image of that size.
●
Check that the orientation of the paper is the same as that assumed by your software. The front-
panel Default printing options > Paper options > Rotate option changes both the orientation of
a print and the orientation of the page. It is possible that a rotated image on a roll may be slightly
clipped in order to retain the correct page size.
●
You may have asked to rotate the page from portrait to landscape on a paper size that is not wide
enough.
●
If necessary, change the printable area in your software.
There is another possible explanation for a clipped image. Some applications, such as Adobe
Photoshop, Adobe Illustrator and CorelDRAW, use an internal 16-bit coordinate system which means
that they cannot handle an image of more than 32,768 pixels. If you try to print an image larger than this
164 Chapter 16 The problem is... (image error topics)
ENWW
Im
age errors