HP XP Array Manager Software - Manual (Page 66)

6-2 Troubleshooting
Hitachi Cache Manager User’s Guide
Troubleshooting
The Hitachi RAID storage systems provide continuous data availability and are
not expected to fail in any way that would interrupt access to user data. For
troubleshooting information, please refer to the User and Reference Guide for
the storage system.
<Need to add troubleshooting information for Cache Manager.>
Calling the Hitachi Data Systems Support Center
If you need to call the Hitachi Data Systems Support Center, make sure to
provide as much information about the problem as possible, including:
• The circumstances surrounding the error or failure
• The exact content of any messages displayed on the host system(s).
The Hitachi Data Systems customer support staff is available 24 hours/day,
seven days a week. If you need technical support, please call:
• United States: (800) 446-0744
• Outside the United States: (858) 547-4526