Getting help when things go wrong, Is there a problem with your printout? continued – HP Deskjet 950c Printer User Manual

Page 48

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42

Getting Help When Things Go Wrong

4

Print quality is poor.

You may not be using the best
media.

• Make sure that you are using media

intended for HP DeskJet printers.

• Print quality is dramatically improved if you

print on paper specifically designed for a
certain output (photographs, for example),
rather than using plain paper.

You may be printing on the
wrong side of the media.

Make sure that the media is loaded print side
down.

You may not have selected
the correct paper type in the
printer software.

Make sure that you have selected the correct
paper type in the Setup tab. See “Setup Tab”
on page 6.

You may be printing in Draft
mode.

Click

Normal

or

Best

instead of Draft on the

Setup tab. See “Setup Tab” on page 6.

If you have smearing, you
may be using too much ink.

1

Click

Normal

or

Draft

instead of Best on

the Setup tab. See “Setup Tab” on page 6.

2

Reduce the amount of ink by going to the

Advanced

tab and using the Ink Volume

slider. See

“Advanced Tab” on page 7.

3

Increase the dry time by going to the

Advanced

tab and using the Dry Time

slider. See

“Advanced Tab” on page 7.

You may be printing in
grayscale.

Uncheck

Print in Grayscale

on the

Advanced

tab. See

“Advanced Tab” on page 7.

You may be running out of
ink.

1

Check the print cartridges status. See

“Print

Cartridge Status” on page 25.

2

If you are running out of ink, replace the
print cartridge. See

“Replacing Print

Cartridges” on page 27.

You may need to clean the
print cartridges.

See

“Cleaning Print Cartridges” on page 30.

Is there a problem with your printout? continued

What is the problem?

Possible cause

To solve the problem…

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