HP OmniBook 800 Notebook PC User Manual

Page 56

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If an infrared printer doesn’t print

•

If you’re printing to an infrared printer, make sure its port is set to LPT3 (not
LPT1). Check the printer’s settings. You can also try using COM4 instead.

•

Start Infrared Monitor before you print.

•

In the Printers window, select the printer and make sure Work Offline is not
marked in the File menu.

•

In Windows Help, use the Print Troubleshooter.

•

For infrared printing from an MS-DOS program, run the program in an MS-DOS
window instead of in MS-DOS mode.

•

Make sure the infrared light path is not blocked.

•

Move the devices to within about 1/2 meter (1.5 feet).

•

Make sure Windows is running—infrared printing is supported only while
Windows is running.

•

Make sure the infrared printer is IrDA compatible.

•

Make sure you have not disabled IrDA support on your OmniBook.

If a parallel printer doesn’t print

•

In the Printers window, select the printer and make sure Work Offline is not
marked in the File menu.

•

Make sure the printer port and the audio port do not use the same interrupt
value.

If the left edge of printed output is missing

•

If the printer you’re using is a 600-dpi (dots per inch) printer, try selecting a
compatible printer driver for a 300-dpi printer. For example, for a 600-dpi
HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain
applications may not work properly with 600-dpi printers.

Memory Problems

If a message says you’re out of memory

To find out how much memory is in your OmniBook, run

HP User Tools.

•

In Windows Help, use the memory troubleshooter.

•

If you’re having memory problems running MS-DOS programs, in Windows Help
use the MS-DOS troubleshooter.

Mouse Problems

If the pointer is difficult to control

•

Adjust the pointer settings using the Mouse icon in Control Panel.

If the OmniBook mouse doesn’t work

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