HP OmniBook 800 Notebook PC User Manual

Page 57

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Make sure you don’t have an external mouse connected. If you do, you can still
return control to the OmniBook mouse by ignoring the external mouse:

In HP User Tools, click Settings, OmniBook External Device.

If the mouse doesn’t work in MS-DOS

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Use the special MS-DOS Mode command. Click Start, Programs, OmniBook,
MS-DOS Mode. This shuts down Windows and loads drivers for MS-DOS. When
you're done, type exit to restart Windows.

If a mouse connected to the serial port doesn’t work properly

•

Set up the serial mouse manually. In Control Panel, double-click Add New
Hardware and follow the instructions on the screen. Keep the serial mouse
connected when you restart the OmniBook.

•

Check whether the serial mouse is compatible with the OmniBook—the mouse
must be compatible with the 9-pin serial Microsoft Mouse.

File, Drive, and PC Card Problems

If a PC card doesn’t work properly in a card slot

For information about compatible cards, visit our Web site at
http://www.hp.com/go/omnibook. Or contact Hewlett-Packard as described in the
Support and Service booklet or in OmniBook Support in the online OmniBook
Library.

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Try removing and reinserting the card.

•

Try inserting the card in the other card slot to check the connector.

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Try removing a PC card from the other card slot, if another card is present.

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For a data storage card, check that you’re using the correct drive letter.

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If a data storage card doesn’t work properly, check if it has a write-protect switch
and that it is set properly.

•

Shut down Windows, then

reset

the OmniBook.

•

If a modem card doesn’t work properly, in Windows Help use the modem
troubleshooter.

•

In Windows Help, use the PC card troubleshooter.

•

In Device Manager, check the settings for the PC card. Look for conflicts with
other devices.

If the OmniBook doesn’t reboot successfully from drive A

•

If the OmniBook can’t reboot from drive A, use the

System Configuration Utility

to check that the floppy drive is the first boot device.

If drive C has problems

•

Insert the Support Utility floppy disk in the floppy drive, then press
CTRL+ALT+DEL to reboot from drive A. You can use commands on the floppy
disk to check and possibly repair drive C.

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