Document Outline

• HP ProLiant Server Management Pack (v 1.x & 2.3) for Microsoft System Center User Guide
• Contents
• 1 Overview
  • Introduction
  • Product operation
• 2 Using the HP ProLiant Server Management Pack
  • Overriding the HP ProLiant Server Management setting for the SNMP and WMI management protocol preferences
    • Changing the protocol on a single server
    • Changing the protocol on all servers
  • Monitoring HP ProLiant servers
    • Overriding monitor properties
  • Using HP ProLiant servers predefined tasks
    • Launching the HP System Management Homepage task
    • Launching the HP Systems Insight Manager task
    • Creating a custom HP Systems Insight Manager task
    • Launching the Remote Desktop and Computer Management tasks
    • Launching the HP ProLiant Integrated Management Log tasks
    • Launching the HP Integrated Lights-Out task
    • Starting failed services using HP ProLiant Management Tasks
  • Analyzing HP alerts
  • Using diagnostic scripts
    • Manually initiating diagnostic scripts
    • Disabling diagnostic scripts
  • Discovering servers and clients
    • Enabling discovery of virtual cluster nodes
    • Changing the discovery frequency for servers
    • Disabling discovery of HP ProLiant servers
    • Enabling discovery of client systems
  • Adding customized information
    • Using the HP Custom Data Manager
    • Adding custom information to HP management packs
  • Configuring a Run As profile
• 3 More about the HP ProLiant Server Management Pack
  • HP ProLiant Server Management Pack elements
    • Management agents and WBEM providers
      • HP Insight Management Agents
      • HP Insight Management WBEM Providers
  • WMI management and planning
  • Views
    • Active Alerts view
    • Group Diagram view
    • Group State view
    • Health Collection State view
    • HP Management Servers view
    • HP Systems Insight Manager view
    • Task Status view
    • Windows Computers view
    • Windows Server State view
      • Health Explorer
        • Failed Component as "State Property" when using HP ProLiant Servers SNMP Management Pack
        • Failed Component as Diagnostic script when using HP ProLiant Servers WMI Management Pack
    • WMI view
  • Tasks for HP ProLiant servers
    • Security settings for HP tasks
  • Classes
    • HP Servers Core Library classes
    • HP ProLiant Servers Base classes
    • HP ProLiant Servers SNMP classes
    • HP ProLiant Servers WMI classes
  • Discovery rules
    • HP Core Management Pack discovery rule
    • HP ProLiant Servers Base Management Pack discovery rules
    • HP ProLiant Servers SNMP Management Pack discovery rules
    • HP ProLiant Servers WMI Management Pack discovery rules
  • Event processing rules
  • Monitors
  • State monitors
• 4 HP ProLiant servers NT events (SNMP)
  • ProLiant base hardware events
  • ProLiant environmental hardware events
  • ProLiant Remote Management Processor events
  • ProLiant cluster hardware events
  • ProLiant network interface events
  • ProLiant server storage events
• 5 HP ProLiant servers NT events (WMI)
  • ProLiant memory events
  • ProLiant processor events
  • ProLiant remote management processor event
  • ProLiant sensor events
  • ProLiant system events
  • ProLiant Ethernet events
  • ProLiant Smart Array events
  • ProLiant SAS events
  • ProLiant SCSI events
  • ProLiant Fibre Channel events
  • ProLiant SATA events
  • ProLiant Advanced Server Settings events
• 6 Troubleshooting
  • Introduction
  • Administrative issues
    • Operations Manager is not discovering HP ProLiant servers
  • Authoring issues
    • Adding custom information to HP management packs by adding a custom task to an HP class and overriding a parameter to HP rules
  • Operational and usage issues
    • Management pack and HP tools are not functioning on a managed node where Health Service is installed
    • Using Microsoft Excel to update custom data with Custom Data Manager
    • Displaying HP events as alerts on the SCOM console
    • Researching state monitoring
    • HP Health Collection state monitoring and failed component information
    • Health Explorer shows a healthy status for disabled software services
    • No HP ProLiant server appears in any DL, BL, or ML group
    • System is discovered as an HP ProLiant server but is not monitored
    • Expected associated classes do not appear in the Server State view or the Group State view
    • Event view and Performance view are empty
    • The Server State view shows a server that is no longer monitored, but the Group Diagram view still shows that the server is monitored
    • Alert Descriptions in the Alert Properties view are truncated
    • Alert notifications repeat value displayed in Path, and Path and Source values appear to be swapped
    • Not all component statuses are updated instantly after a previously monitored device comes back online
    • Limitations on using the Operations Manager Gateway Server
    • The Group Diagram view shows folders named by initials
    • Server icon or alert state of a managed server appears gray
    • The HP System Management Homepage task shortcut is not accessible
    • Web Console is a read-only view and is not supported in this release of the HP ProLiant Server Management Pack for System Center
    • Server not monitored with HP Insight Management WBEM Providers
    • Server not monitored with HP Insight Management Agents
    • Diagnostic script results not updated when HP ProLiant server WMI Cooling Collection monitor changes state
    • Incorrect HP Insight Management Agents version appears in the SCOM console
    • HP ProLiant Server WMI Health Collections are not discovered in the SCOM console
    • The server state is warning or critical, but System Management Homepage does not show any state errors
    • HP ProLiant Management Tasks do not start failed HP Insight Management Agent services
    • HP ProLiant Management Tasks can report an unexpected exit code
    • HP ProLiant virtual nodes are not visible in the SCOM console
    • Virtual Machine Computer objects display in Windows Computers view
    • Client systems running on non-server Windows (for example, ProLiant Workstation Blades) do not appear in the SCOM console
    • Workstation client nodes are discovered even when the parameter Enabled in the Client Discovery Rule is overridden to False
    • Workstation client nodes are discovered even when the Client Discovery Rule is disabled after upgrade to HP ProLiant Server Management Pack version 1.30 or higher
    • Active Alert view displays only one alert when there are multiple device state changes
• 7 Support and other resources
  • Information to collect before contacting HP
  • How to contact HP
  • Registering for software technical support and update service
    • How to use your software technical support and update service
    • Warranty information
  • HP authorized resellers
  • Related information
  • Typographic conventions
• 8 Documentation feedback
• A Installing the HP ProLiant Server Management Pack for System Center 1.x
• B HP ProLiant Server Management Pack (v 1.x) for Microsoft System Center Support Information
  • HP SCOM Management Packs support
    • HP ProLiant Server Management Pack (v 1.80) for System Center
• Index