Networking, Hp support, Register the product – HP Deskjet 3050A User Manual

Page 44: Support process, Hp support by phone, Phone support period, Networking hp support

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9.

Close the access door, and check if the error message has gone away.

10.

If you still receive the error message, turn the product off, and then on again.

Click here to go online for more information

.

Networking

•

Learn how to find your network security settings.

Click here to go online for more information.

•

Learn about the Network Diagnostic Utility and other troubleshooting tips.

Click here to go online for more information.

•

Learn how to change from a USB to wireless connection.

Click here to go online for more information.

•

Learn how to work with your firewall and antivirus programs during printer setup.

Click here to go online for more

information.

HP support

•

Register the product

•

Support process

•

HP support by phone

•

Additional warranty options

Register the product

By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts.
If you did not register your printer while installing the software, you can register now at

http://www.register.hp.com

.

Support process

If you have a problem, follow these steps:

1.

Check the documentation that came with the product.

2.

Visit the HP online support Web site at

www.hp.com/support

. HP online support is available to all HP customers. It is the

fastest source for up-to-date product information and expert assistance and includes the following features:
•

Fast access to qualified online support specialists

•

Software and driver updates for the product

•

Valuable product and troubleshooting information for common problems

•

Proactive product updates, support alerts, and HP newsgrams that are available when you register the product

3.

Call HP support. Support options and availability vary by product, country/region, and language.

HP support by phone

Phone support options and availability vary by product, country/region, and language.

This section contains the following topics:

•

Phone support period

•

Placing a call

•

Support phone numbers

•

After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine
the duration of phone support in Europe, the Middle East, and Africa, go to

www.hp.com/support

. Standard phone company

charges apply.

Chapter 9

42

Solve a problem

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