11 troubleshooting, 1 ethernet problems, Printer does not print – HP Deskjet 6840 Color Inkjet Printer User Manual

Page 138: Link light, Troubleshooting

Advertising
background image

11 Troubleshooting

•

Ethernet problems

•

Wireless communication problems

•

Printer is not printing

•

Paper jam

•

Paper problems

•

Print quality is poor

•

Document is misprinted

•

Photos are not printing correctly

•

Banners are not printing correctly

•

Borderless printing problems

•

Error messages

•

Printer lights are on or flashing

•

Document prints slowly

•

PictBridge problems

•

If you continue to have problems

11.1 Ethernet problems

Printer does not print

Print an

HP Report page

.

If the HP Report page does not print, verify the following:

• The printer is set up and powered on.
• The

print cartridges are installed

correctly.

• The printer is on and the paper tray is loaded.
• The printer is free of paper jams.

If any of these items are problems,, then see the

printer is not printing page

.

If the HP Report page does print, try the following steps:

Link light

If the printer still does not print, then look at the Link light on the back of the printer:

HP Deskjet 6800 series printer

138

Advertising