HP Deskjet 6840 Color Inkjet Printer - Manual (Page 142)

State of the Wireless Status light Task
Does not flash
The wireless radio is functioning
but the printer and the computer
cannot communicate.
• The printer's network settings
do not match the settings for
your network. Follow these
steps .
• The computer might be set to
the wrong wireless profile.
Follow these steps .
• A personal software firewall
might be blocking
communication between the
printer and the computer.
Follow these steps .
Printer's network settings do not match the settings for the network
The printer's network settings must match those of your network.
Printer has the wrong network settings
1. Do one of the following to find the settings for your network:
Printer communication mode Task
Infrastructure network
Open the Wireless Access Point's (WAP)
configuration utility.
Ad hoc network
Open the configuration utility for the network
card installed in your computer.
2. Compare the network's settings to those that appear on the HP Report page.
Note any differences. Possible problems include:
Problem Solution
The WAP filters hardware addresses (MAC addresses) Follow these steps .
HP Deskjet 6800 series printer
142