Hp technical support, Customer self repair, Product warranties – HP XP Performance Advisor Software User Manual
Page 15: Subscription service, Hp websites
WARNING!
To reduce the risk of personal injury or damage to equipment:
•
Extend leveling jacks to the floor.
•
Ensure that the full weight of the rack rests on the leveling jacks.
•
Install stabilizing feet on the rack.
•
In multiple-rack installations, fasten racks together securely.
•
Extend only one rack component at a time. Racks can become unstable if more than one component
is extended.
HP technical support
For worldwide technical support information, see the HP support website at:
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair
can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website at:
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website at:
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website at:
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP websites
For additional information, see the following HP websites:
HP StorageWorks Performance Advisor XP Software user guide
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