Contents 5
Change control and proactive notification .............................................................................. 77
Natural language search assistant ........................................................................................... 77
Care Pack................................................................................................................................ 78
Troubleshooting 79
Troubleshooting resources ................................................................................................................. 79
Server diagnostic steps....................................................................................................................... 80
Important safety information .................................................................................................. 80
Preparing the server for diagnosis...................................................................................................... 84
Symptom information ........................................................................................................................ 84
Service notifications........................................................................................................................... 85
Loose connections.............................................................................................................................. 85
Diagnostic steps ................................................................................................................................. 86
Start diagnosis flowchart ........................................................................................................ 86
General diagnosis flowchart ................................................................................................... 89
Server blade power-on problems flowchart ............................................................................ 91
POST problems flowchart ...................................................................................................... 93
OS boot problems flowchart ................................................................................................... 95
Server fault indications flowchart........................................................................................... 98
POST error messages and beep codes.............................................................................................. 101
Introduction to POST error messages ................................................................................... 101
Invalid memory types were found on the same node. Please check DIMM compatibility. - Some DIMMs may not be used ............................................................................................ 102
Fibre Channel Mezzanine/Balcony Not Supported. ............................................................. 102
Memory found on unpopulated Node. — Processor is required to be installed for memory to be used. ................................................................................................................................. 102
Mixed processor speeds detected. Please make sure that all processors are the same speed. — System Halted! ..................................................................................................................... 102
Node Interleaving disabled - Invalid memory configuration ................................................ 103
There must be a first DIMM in pair if second DIMM in pair is populated. Second DIMM in pair ignored........................................................................................................................... 103
Unsupported DIMM(s) found in system. - DIMM(s) may not be used ................................ 103
1610-Temperature Violation Detected. - Waiting 5 Minutes for System to Cool ................ 103
Regulatory compliance notices
105
Regulatory compliance identification numbers................................................................................ 105
Federal Communications Commission notice.................................................................................. 106
FCC rating label.................................................................................................................... 106
Class A equipment................................................................................................................ 106
Class B equipment ................................................................................................................ 107
Declaration of conformity for products marked with the FCC logo, United States only ................. 107
Cables............................................................................................................................................... 108
Modifications ................................................................................................................................... 108
