Frequently asked questions – HP df300 Digital Picture Frame User Manual
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Question
Answer
Why can’t I display some of my Pictures?
Some picture/image file formats are not
supported. Please refer to the specifications.
Why is my picture frame not responding
to any button selections?
Use a small paper clip or other tool to press
the RESET button located on the back of the
frame under the folding stand.
How long does it take to fully charge the
Digital Picture Frame’s internal battery?
Approximately 3 hours.
How long will the internal battery supply
power to the frame?
Up to hours.
Can I overcharge the internal battery?
No
How long will the internal battery last?
Up to years
Can I replace the internal battery if it
expires?
No
Can I delete pictures from a SD memory
card using the df300 Digital Picture
Frame?
No. Only pictures on the internal memory
can be deleted.
Can I delete pictures from internal
memory?
Yes, refer to the Picture Options section of
this document.
How can I switch to the internal memory?
Remove the external memory card or
reference the Initial Setup section of this
manual.
How can I find the latest information/
FAQs about my HP Digital Picture Frame?
Visit www.hp.com/support for more details
and the latest information.
Frequently Asked Questions