Getting help – HP df300 Digital Picture Frame User Manual
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ENGLI
SH
1
Should you have a technical
support question or your HP
Digital Picture frame requires
service within the warranty
period, please contact the
original point of purchase or
an authorized HP reseller in
your country. If service is not
available at those locations,
please contact an HP Branded
Product warranty agent
from the support contact list
provided below. A service
agent will work with you to
troubleshoot your issue and
if necessary, issue a Return
Material Authorization (RMA)
number in order to replace
your HP Branded Product. For
warranty claims, you will be
required to provide a copy
of your original dated sales
receipt as proof of purchase
and the issued RMA number.
You will be responsible for
shipping charges when
shipping the product to the
Email Support:
Language
Email Address
English
Chinese
Japanese
Korean
Contact/Phone Support:
Region
Language
Number
Asia Pacific
English and Mandarin
+ 88 3 578 1005
Mailing Address:
Asia Pacific
HP DPF RMA Center
8, Dusing Road, Hsinchu Science Part,
Hsinchu 300, Taiwan,
ROC
service center. The service agent will provide
you with an address and you will also be
responsible for any shipping charges to
the warranty service center. Once your
product is received by this service center, a
replacement unit will be shipped back to you
typically within 5 business days.
Getting Help