Support and other resources, Supported storage platforms, Prerequisites – HP StorageWorks XP Remote Web Console Software User Manual

Page 221: Related documentation, Hp technical support, Subscription service, Hp websites, 2 support and other resources, 2support and other resources

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Hitachi TrueCopy for z/OS user guide 221

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Support and Other Resources

Supported Storage Platforms

In this guide, the terms storage system and disk array refer to the following storage platforms:

•

HP StorageWorks XP12000 Disk Array

•

HP StorageWorks XP10000 Disk Array

•

HP StorageWorks 200 Storage Virtualization System

For supported microcode versions, see the HP StorageWorks Single Point of Conectivity Knowledge

(SPOCK) website:

http://spock.corp.hp.com

.

Prerequisites

Prerequisites for using this product include:

•

Installation of the product license key

•

Set up of the HP StorageWorks XP disk array

Related Documentation

In addition to this guide, please refer to other documents for this product:

•

HP StorageWorks XP Remote Web Console user guide: HP XP12000 Disk Array, HP XP10000 Disk

Array, HP 200 Storage Virtualization System

•

HP StorgeWorks XP External Storage user guide: HP XP12000 Disk Array, HP XP10000 Disk Array, HP

200 Storage Virtualization Sytem

•

Planning for IBM Remote Copy

For HP StorageWorks documents, see the HP website:

http://www.hp.com/support/manuals

.

HP Technical Support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support/

Before contacting HP, collect the following information:

•

Product model names and numbers

•

Technical support registration number (if applicable)

•

Product serial numbers

•

Error messages

•

Operating system type and revision level

•

Detailed questions

Subscription Service

HP recommends that you register your product at the Subscriber’s Choice for Business website:

http://www.hp.com/go/e-updates

.

After registering, you will receive e-mail notification of product enhancements, new driver versions,

firmware updates, and other product resources.

HP Websites

For additional information, see the following HP websites:

• http://www.hp.com

• http://www.hp.com/go/storage

• http://www.hp.com/support/manuals

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