Contents 4
Software drivers and additional components..................................................................................... 37
HP BladeSystem c-Class Advanced management ............................................................................... 37
Network-based PXE deployment ...................................................................................................... 38
Deployment methods...................................................................................................................... 40
Configuration tools .................................................................................................................................. 43
SmartStart software........................................................................................................................ 43
HP ROM-Based Setup Utility............................................................................................................ 43
Array Configuration Utility.............................................................................................................. 45
SAN configuration......................................................................................................................... 45
Re-entering the server serial number and product ID ........................................................................... 46
Option ROM Configuration for Arrays ............................................................................................. 46
Management tools................................................................................................................................... 47
Automatic Server Recovery ............................................................................................................. 47
ROMPaq utility.............................................................................................................................. 47
Integrated Lights-Out 2 technology................................................................................................... 47
Erase Utility .................................................................................................................................. 48
StorageWorks library and tape tools................................................................................................ 48
HP Systems Insight Manager ........................................................................................................... 48
Management Agents...................................................................................................................... 48
HP ProLiant Essentials Virtualization Management Software ................................................................ 49
HP Insight Server Migration software for ProLiant............................................................................... 49
HP Insight Control Environment Suites............................................................................................... 49
Redundant ROM support ................................................................................................................ 50
USB support and functionality ......................................................................................................... 50
Internal SD support ........................................................................................................................ 51
Diagnostic tools ...................................................................................................................................... 51
HP Insight Diagnostics.................................................................................................................... 51
HP Insight Diagnostics survey functionality ........................................................................................ 51
Integrated Management Log ........................................................................................................... 52
Array Diagnostic Utility .................................................................................................................. 52
Remote support and analysis tools ............................................................................................................. 52
HP Insight Remote Support software ................................................................................................. 52
Keeping the system current ....................................................................................................................... 53
Drivers ......................................................................................................................................... 53
ProLiant Support Packs ................................................................................................................... 53
Operating system version support .................................................................................................... 53
System Online ROM flash component utility ...................................................................................... 54
Change control and proactive notification ........................................................................................ 54
Care Pack .................................................................................................................................... 54
Troubleshooting .......................................................................................................................... 55
Troubleshooting resources ........................................................................................................................ 55
Pre-diagnostic steps ................................................................................................................................. 55
Important safety information............................................................................................................ 56
Symptom information ..................................................................................................................... 57
Prepare the server for diagnosis ...................................................................................................... 57
Service notifications................................................................................................................................. 58
Loose connections ................................................................................................................................... 58
Troubleshooting flowcharts ....................................................................................................................... 58
Start diagnosis flowchart ................................................................................................................ 59
General diagnosis flowchart ........................................................................................................... 60
Server blade power-on problems flowchart ....................................................................................... 62
POST problems flowchart ............................................................................................................... 64
OS boot problems flowchart ........................................................................................................... 66
