HP Command View for Tape Libraries Software - Manual (Page 259)

7 Support and other resources
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“Contacting HP” (page 259)
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“Related information” (page 259)
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Document conventions and symbols
Contacting HP
Go to www.hp.com/support/cvtl for the latest troubleshooting information, firmware updates,
software versions, and documentation.
Before contacting HP, collect the following information:
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Product model names and numbers
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Technical support registration number (if applicable)
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Product serial numbers
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Error messages
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Operating system type and revision level
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Detailed questions
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Related information
Related documentation
The following documents and websites provide related information:
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ESL E-Series Interface Manager poster
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ESL9000 Series Interface Manager Replacement Instructions poster
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EML E-Series Interface Manager replacement poster
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HP StoreEver Command View TL SMI-S Provider installation instructions
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HP Enterprise Systems Library (ESL) G3 Tape Library User Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click Storage Software or Tape Storage and Media and then select your
product.
HP websites
For additional information, see the following HP websites:
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http://www.hp.com
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http://www.hp.com/go/storage
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http://www.hp.com/support/manuals
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http://www.hp.com/support/downloads
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http://www.hp.com/go/tapeassure
Contacting HP 259