Document Outline

• HP ProLiant Essentials Vulnerability and Patch Management Pack User Guide
• Notices
• Contents
• About this guide
  • Where to go for additional help
  • Website
• Introduction
  • The Vulnerability and Patch Management Pack process
  • Infrastructure
    • Shared server configuration
    • Distributed server configuration
  • The Vulnerability and Patch Management Pack interface
• Requirements
  • Vulnerability and Patch Management Pack
  • HP Systems Insight Manager
  • VPM Acquisition Utility (optional)
  • Target systems
• Installation and configuration
  • Installation location
  • Configuring Microsoft Internet Information Services
  • Installing Vulnerability and Patch Management Pack
    • Installing from the Insight Control Management DVD
    • Installing from the VPM download website
    • Installed Vulnerability and Patch Management Pack components
    • Vulnerability and Patch Management Pack upgrades
    • Installing the VPM Acquisition Utility (optional)
  • Post-installation configuration
    • Establishing security
    • Modifying the Vulnerability and Patch Management Pack settin
    • Configuring Vulnerability and Patch Management Pack acquisition for Red Hat Enterprise Linux
    • Acquiring Vulnerability and Patch Management Pack updates
      • Acquisitions from the VPM server
      • Acquisitions using the VPM Acquisition Utility
• Licensing
  • Licensing within Vulnerability and Patch Management Pack
  • Licensing using the HP SIM License Manager
    • Adding licenses
    • Applying licenses to selected systems
• Vulnerability scanning
  • Provided scan definitions
  • Scanning for vulnerabilities
    • Viewing, modifying, or canceling a scheduled task
  • Viewing vulnerability scan results
    • Vulnerability scan results guidelines
    • Viewing vulnerability scan results by scan name
    • Viewing scan results by system
  • Customizing vulnerability scan definitions
  • Deleting a customized vulnerability scan
  • Deleting vulnerability scan results
    • Deleting scan results by scan name
    • Deleting scan results by system
• Deploying patches and fixes
  • Important information about patches and fixes
  • Deploying patches and fixes based on a vulnerability scan
  • Deploying patches without a vulnerability scan
  • Viewing the patch repository
  • Viewing the patch reboot status
  • Viewing patch installation status
    • Viewing patch installation status by patch
    • Viewing patch installation status by search filter
    • Viewing patch installation status by system
    • Viewing the patches installed by Vulnerability and Patch Management Pack
  • Validating installed patches
  • Deploying the VPM Patch Agent
  • Removing patches
• Troubleshooting
  • Vulnerability and Patch Management Pack installation and configuration
    • Viewing Vulnerability and Patch Management Pack installation logs
    • Vulnerability and Patch Management Pack installation updates MDAC and MSDE
    • An error occurs when installing MSDE files from a Remote Desktop session
    • Vulnerability and Patch Management Pack installation fails with There Are No Configuration Files error
    • STAT Scanner WSI Requires IWAM and IUSR error occurs during Vulnerability and Patch Management Pack installation
    • Installation fails with Product RMS not installed: Service RMS error. The specified service does not exist as an installed service (0x424)
    • Vulnerability and Patch Management Pack installation fails
    • Cannot modify VPM acquisition settings to acquire updates from a local repository
    • Required open ports
    • Modifying firewall configuration settings
    • Configuring a DNS server
    • All target systems do not have the same administrator credentials
    • Multiple VPM servers
    • Administrator credentials have been changed
    • Changing the IIS IWAM user name and password
    • The IIS Certificate has expired and the Vulnerability and Patch Management Pack connection must be reconfigured to use an HTTP connection
    • Uninstalling Vulnerability and Patch Management Pack
      • Remaining Vulnerability and Patch Management Pack files
      • Hiding the VPM column in the HP SIM console
    • Reinstalling Vulnerability and Patch Management Pack
    • Radia uses installation account instead of local account
  • Vulnerability scans
    • Vulnerability and Patch Management Pack cannot access target systems
      • Windows
      • Windows XP
      • Windows VPM server
      • Linux target systems
    • Scan reports cannot be viewed
    • A scan was submitted but never started
    • Scan results are inaccurate because of overlapping tasks
    • Current patch information is not displayed in scan reports
  • Patches and configuration fixes
    • VPM Patch Agent install fails
    • A patch acquisition was started, but no patches are seen
    • HTTP 300 errors received during patch acquisition
    • Patches appear in a scan report but are not successfully deployed
      • Check for missing patches
      • Validating VPM Patch Agent installation
    • Patch installation status reports are not current or do not match information displayed in scan reports
    • Other tools report that a Windows system is patched, but Vulnerability and Patch Management Pack reports patches needed
    • Patch source for vendor patches is Microsoft* or Red Hat*
    • Multiple events listed in HP SIM for patch deployments
    • STAT Scanner update error listed in the HP SIM event log
    • Radia internal error listed in the HP SIM event log
    • Abuse of Service error occurs when attempting to acquire Red Hat Patches
    • Validate Installed Patches event does not complete
  • HP SIM integration
    • Vulnerability and Patch Management Pack menus do not appear in the HP SIM console after installation
• Vulnerability and Patch Management Pack provided scan definitions
• Using the Change VPM Credentials Utility
• Backing up and restoring Vulnerability and Patch Management Pack
  • Introduction
    • Component backup
    • Component restoration
• Vulnerability and Patch Management Pack events
  • Scan events
    • Patch and fix events
    • Acquisition events
    • Miscellaneous events
• HP services and technical support
• Index