HP LaserJet Enterprise flow M830 Multifunction Printer series User Manual

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Check the scanner glass for dirt and smudges ............................................................................... 165
Calibrate the scanner ...................................................................................................................... 166
Check the paper settings ................................................................................................................ 166

Check the paper size and type configuration ............................................................... 166
Select the tray to use for the copy ............................................................................... 167

Check the image-adjustment settings ........................................................................................... 167
Optimize copy quality for text or pictures ...................................................................................... 167
Edge-to-edge copying .................................................................................................................... 167
Clean the pickup rollers and separation pad in the document feeder ........................................... 168

Improve scan image quality .............................................................................................................................. 169

Check the scanner glass for dirt and smudges ............................................................................... 169
Check the resolution settings ......................................................................................................... 170
Check the image-adjustment settings ........................................................................................... 170
Optimize scan quality for text or pictures ...................................................................................... 171
Check the output-quality settings .................................................................................................. 171
Clean the pickup rollers and separation pad in the document feeder ........................................... 172

Improve fax image quality ................................................................................................................................ 173

Check the scanner glass for dirt and smudges ............................................................................... 173
Check the send-fax resolution settings ......................................................................................... 174
Check the image-adjustment settings ........................................................................................... 175
Optimize fax quality for text or pictures ........................................................................................ 175
Check the error-correction settings ............................................................................................... 175
Send to a different fax machine ..................................................................................................... 176
Clean the pickup rollers and separation pad in the document feeder ........................................... 176
Check the fit-to-page setting ......................................................................................................... 177
Check the sender's fax machine ..................................................................................................... 177

Solve wired network problems ......................................................................................................................... 178

Poor physical connection ................................................................................................................ 178
The computer is using the incorrect IP address for the product ................................................... 178
The computer is unable to communicate with the product ........................................................... 178
The product is using incorrect link and duplex settings for the network ...................................... 179
New software programs might be causing compatibility problems ............................................. 179
The computer or workstation might be set up incorrectly ............................................................ 179
The product is disabled, or other network settings are incorrect ................................................. 179

Solve fax problems ............................................................................................................................................ 180

Checklist for solving fax problems ................................................................................................. 180

What type of phone line are you using? ....................................................................... 180
Are you using a surge-protection device? .................................................................... 180
Are you using a phone company voice-messaging service or an answering
machine? ....................................................................................................................... 180
Does your phone line have a call-waiting feature? ..................................................... 181

ENWW

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