HP 3PAR Recovery Manager Software for Microsoft SQL Server Licenses - Manual (Page 87)

Table 3 HP 3PAR Recovery Manager Software for Microsoft SQL Server Event Messages (continued)
Description/Action Event Message Event ID
Data Protector failed to execute the specified command.
•
For more details, check the Data Protector logs on the Data
Protector Cell Manager server.
RMS5384: ERROR: Error encountered
while running the Data Protector
command. 5384
The Data Protector Session ID to restore was not found for the
timestamp specified.
• Ensure that the backup timestamp does not belong to another
backup vendor (for instance, Symantec NetBackup).
RMS5385: ERROR: The Data Protector
Session ID was not found in the repository
for the given timestamp. Please ensure
that the correct Vendor Type is specified. 5385
The NetBackup policy to restore was not found for the timestamp
specified.
•
Ensure that the backup timestamp does not belong to another
backup vendor (for instance, HP Data Protector).
RMS5386: ERROR The NetBackup policy
was not found in the repository for the
given timestamp. Please ensure that the
correct Vendor Type is specified. 5386
Could not set the disk in maintenance mode because the disk
is offline.
•
Ensure that the disk to be restored is online before you run
the volume restore operation.
RMS5387: ERROR: Failed to set the disk
in maintenance mode because the disk is
offline. 5387
Could not set the disk in maintenance mode. RMS5388: ERROR: Failed to set the disk
in maintenance mode. 5388
• Ensure the disk is online and can be put in maintenance
mode.
•
Troubleshoot using the cluster command:
cluster res <resource-name> /maint:on
A synchronous HP 3PAR Remote Copy Software operation was
requested, but the syncrc option is disabled in the HP 3PAR
VSS Provider configuration.
•
Enable the syncrc configuration for HP 3PAR VSS Provider
Software using the following command:
provcfg conn -syncrc Yes
RMS5391: ERROR: The synchronous
Remote Copy option is disabled in the HP
3PAR VSS Provider configuration. 5391
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