HP XP20000XP24000 Disk Array User Manual

Page 137

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Table 36 General Error Conditions (continued)

Probable Cause / Recommended Action

Error Condition

An internal processing (for example, configuration change, P.P. check, and
operational information acquisition) might be being executed on the SVP (web
server).

Remote Web Console processing is
temporarily delayed.

You can continue using Remote Web Console even though the digital signature
for the Remote Web Console Java application is expired. For the operation on
the displayed dialog box, see

“Permission for Accessing Local Client Files”

(page 36)

.

An error occurred because a digital
signature or security certificate is
expired.

Copy the Remote Web Console configuration information onto floppy disks
using the FD Dump Tool (see

“Downloading Trace Files Using the FD Dump

Tool” (page 110)

), and contact HP technical support (see

“Calling HP Technical

Support” (page 138)

).

If you are unable to resolve an error
condition.

Note on the Operation on UNIX

Click the dialog box once more.

If you click the Remote Web Console
main window while a dialog box is
displayed, the dialog box disappears
(hides) behind the Remote Web
Console main window.

Click the XP Auto LUN window and the XP Performance Control window once
more.

If you click the Remote Web Console
main window while the XP Auto LUN
window and the XP Performance
Control window are displayed, these
windows will disappear (hide) behind
the Remote Web Console main
window.

Even if the windows are closed, the processing will continue normally.

The

button on the XP Auto LUN

window and the XP Performance
Control window remains active, even
if you click Apply and the processing
is being executed. In this case, the

windows are closed if you click

.

When you use Remote Web Console on the Japanese Mozilla, enter the
following commands using the X Server Emulator. Log out of Remote Web
Console once, and then log in to Remote Web Console again.

B Shell:

LANG=C
export LANG

C Shell:

setenv
LANG C

The web browser is incorrectly
displayed because the GUI items, such
as labels and icons, cannot be
downloaded properly.

Part of the buttons cannot be
displayed because they are out of the
window.

If a java_vm process and a mozilla process remain abnormally because of
a Mozilla hang-up, Remote Web Console performance becomes abnormal. If
this occurs, delete the abnormal processes first before continuing the Remote
Web Console operations.

The web browser is forcibly
(abnormally) closed.

CFL Extension Error Conditions and Recommended Actions

The following error conditions may occur when using CFL Extension.

General Troubleshooting

137

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