HP ENVY 5530 e-All-in-One Printer - Manual (Page 87)

Older generation cartridges
You will need to use a newer version of this cartridge. In most cases you can identify a newer version
of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends
date.
If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version. If
it is an older generation cartridge, contact HP support for help or replacement.
Click here to go online for more information .
Printer failure
Resolve printer failure.
▲ Turn the printer off, then on. If that does not resolve the problem, contact HP.
Please contact HP support for help .
Ink cartridge problem
The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant
Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur
if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink
program.
Visit the HP Instant Ink program website for more information.
ENWW Cartridge errors (Windows software) 83