Solve linux problems – HP LaserJet P2055dn User Manual

Page 141

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When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver is
selected.

Cause

Solution

This problem is caused by either a software or a hardware
component.

Software problem-solving

Check that your Macintosh supports USB.

Verify that you are using a Macintosh operating system
that this product supports.

Ensure that your Macintosh has the appropriate USB
software from Apple.

Hardware problem-solving

Check that the product is turned on.

Verify that the USB cable is connected correctly.

Check that you are using the appropriate high-speed USB
cable.

Ensure that you do not have too many USB devices
drawing power from the chain. Disconnect all of the
devices from the chain, and connect the cable directly to
the USB port on the host computer.

Check to see if more than two nonpowered USB hubs are
connected in a row on the chain. Disconnect all of the
devices from the chain and connect the cable directly to
the USB port on the host computer.

NOTE:

The iMac keyboard is a nonpowered USB hub.

Solve Linux problems

For information about Linux problem solving, go to the HP Linux support Web site:

www.hp.com/go/

linuxprinting

.

ENWW

Solve Linux problems 129

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