HP Deskjet 6988dt Printer - Manual (Page 140)

resolution cameras, such as those found in wireless phones, might not have high enough
resolution to produce a high-quality print.
The image printed with borders
The printing application installed on the device with Bluetooth wireless technology might
not support borderless printing. Contact the vendor of the device, or go to their support
website to obtain the latest updates for the printing application.
Bluetooth wireless printer adapter is not working
If the Bluetooth wireless printer adapter does not seem to working, try the following
troubleshooting tips:
●
Remove the adapter from the printer for a few seconds, and then re-insert it.
● Turn off the printer with the Bluetooth wireless printer adapter still inserted in the
printer, and then turn the printer on again.
Or try this sequence of steps:
1.
Turn off the printer.
2. Disconnect the printer from its power source.
3. Insert the Bluetooth wireless printer adapter in the printer.
4. Reconnect power.
5. Turn the printer on.
Banners do not print correctly
Check the paper tray
●
Unfold and refold the paper when several sheets feed into the printer at one time.
● Confirm that the unattached edge of the banner paper stack is on top and pointing
into the printer.
● Verify that the correct paper for banner printing is in use.
Check the printer properties
Open the Printer Properties dialog box and verify the following settings:
Tab Setting
Paper/Quality Size is: The appropriate banner size
Type is: HP Banner Paper
Check the software
●
Verify that the software program that you are using prints banners. Not all software
programs print banners.
● If gaps appear at the ends of the sheets, verify that the printer software is operating
correctly.
Chapter 11
138 HP Deskjet 6980 series