Solving printing problems, Meaningless characters are printed, Solving printing problems -8 – HP Deskjet 450 Mobile Printer series User Manual

Page 56: A blank page is printed

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7-8

ENWW

Solving printing problems

This section provides solutions to common printing problems.

If none of the following solutions work, the problem is likely caused by the
inability of the software program to properly interpret print settings. Check the
release notes on the Starter CD for known software conflicts. Otherwise, check
your software program manual, or call the software manufacturer for more
specific help with the problem.

A blank page is printed

Check for empty print cartridges

If you are printing black text and a blank page prints, your black print
cartridge might be empty. For information about replacing print cartridges,
see

Replacing the print cartridges

.

Check the printer selection

For Windows, make sure your printer is selected as the current or default
printer. Click

Start

>

Settings

>

Printers

to open the Printers folder. In the

Printers folder, right-click the printer icon and click

Set As Default Printer

in the pop-up menu.

For Macintosh, see

Printing from Macintosh

.

Check the parallel or USB port on your computer

If you are using a parallel or USB cable, make sure your printer is
connected directly to the port. Do not share the port with other devices,
such as a Zip drive.

Meaningless characters are printed

Check the cable connection

A common cause for meaningless characters is a poor cable connection
between the printer and computer. Make sure the cable connection at both
ends is good and that the cable is securely fastened.

If cables are secure and the problem persists, press the

P

OWER

BUTTON

to

turn off the printer and disconnect the USB or parallel cable from the
printer. Turn the printer back on without the connection in place. When the
Power LED remains green, reconnect the USB or parallel cable.

Check the wireless connection

If your wireless connection is disconnected and then reconnected,
meaningless characters will print. Resend the print job.

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