Scan troubleshooting – HP Photosmart C6280 All-in-One Printer User Manual
Page 143
The CIFS server is included in all network-connected HP All-in-One devices. It
provides network drive letter access to the memory card in the HP All-in-One. This
lets you read/write files on the network from the memory card in the HP All-in-One.
The CIFS server appears on your computer as a network drive. In addition to reading/
writing files from your memory card, you can also create folders and store other
information.
Solution: If a file name was created with Unicode by another application, it will
display as arbitrary characters.
Other users on the network can access my memory card
Cause: The Common Internet File System (CIFS) server in the HP All-in-One does
not support authentication. This is a limitation of the CIFS server.
The CIFS server is included in all network-connected HP All-in-One devices. It
provides network drive letter access to the memory card in the HP All-in-One. This
lets you read/write files on the network from the memory card in the HP All-in-One.
The CIFS server appears on your computer as a network drive. In addition to reading/
writing files from your memory card, you can also create folders and store other
information.
Solution: Every user on the network can access the memory card.
Error message: Cannot find the file or item. Make sure the path and file name are
correct.
Cause: The Common Internet File System (CIFS) server in the HP All-in-One is not
operational.
The CIFS server is included in all network-connected HP All-in-One devices. It
provides network drive letter access to the memory card in the HP All-in-One. This
lets you read/write files on the network from the memory card in the HP All-in-One.
The CIFS server appears on your computer as a network drive. In addition to reading/
writing files from your memory card, you can also create folders and store other
information.
Solution: Retry your task at a later time.
Scan troubleshooting
Use this section to solve these scan problems:
•
•
•
Scan fails because of insufficient computer memory
•
•
Scanned image is incorrectly cropped
•
Scanned image has incorrect page layout
•
Scanned image shows dotted lines instead of text
Chapter 14
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Troubleshooting
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