HP Insight Control Software for Linux - Manual (Page 30)

SCVMM server. If the type of IndigoTcpPort is different from REG_DWORD, then delete the existing
item and create a new item with type as REG_DWORD, and then assign the value 1fa4.
User does not have the option to change the VM name in the Select VM Backup
Repository Location step of the create backup wizard.
VMM creates a backup of the VM that is in use and names it VM_name <Time_stamp>. You do
not have to explicitly perform a backup and specify the backup name. If you have already made
a backup, you can search for it based on the time it was created.
Deploying template in Hyper-V hangs at 25% and the job remains incomplete
When you deploy the template on Hyper-V and copy the VM files to the target path, other Windows
processes access those files which causes the VMM process to hang while copying the files.
To resolve this issue, perform:
1. Logon to the Hyper-V host.
2. Open the Task Manager on your system.
3. From the Windows Task Manager window, select Process.
4. Right-click the robocopy command process the particular VM, and end the process.
VMM loses connectivity to the Hyper-V nodes
The WMI provider in the Hyper-V node degrades causing the mapper memory to bloat the host
rendering to be slow.
Following are the suggested actions to follow in this scenario:
1. In case there are any raw volumes as online in the Logical Disk Manager, select the same
and make it offline.
2. Clean up the WMI repository files deleting the index and map files in the host WMI providers
and then reboot the host.
3. Execute the CHKDSK utilities for corrupted disks, and, then rebooting the system.
VMM loses communication with vCenter
If VMM loses communication (typically after an upgrade or after a SIM/VMM service restart),
VMM can’t perform any operations on the VM guests. To resolve the issue, restart the VMM service
or reregister vCenter Server in the VME settings page.
Virtual machine host and guest icons do not appear in VMM
If the virtual machine host and guests were previously accessible from VMM and display an
Information icon in the HP SIM console, verify that the host is licensed. If the host was licensed with
a demo license, the license might have expired. Obtain a permanent license for the host.
Insight Control virtual machine management does not display the system name, system
IP address, and operating system
Insight Control virtual machine management obtains the system name, IP address, and operating
system information from HP SIM. If this information does not appear in VMM, verify that the virtual
machine guest has been discovered by HP SIM. If the guest has not been discovered, perform an
Automatic Discovery of the undiscovered virtual machine hosts and guests from the HP SIM console
by selecting Options
→Discovery.
Virtual machines that you have installed, but that HP SIM has not discovered, have limited
functionality. For example, the following functions cannot be performed:
•
Copying a virtual machine guest
•
Moving a virtual machine guest
30 Troubleshooting