HP Virtual Connect Enterprise Manager Software - Manual (Page 96)

one of these addresses appears in the user interface. When checking if a server profile is using an address,
you must consider both the displayed address and the hidden address.
When considering the hidden addresses, add 1 to the addresses that are being displayed. For example, if
a profile is using two Ethernet connections with MAC addresses 00-21-5A-9B-00-00 and 00-21-5A-9B-00-02
then the hidden addresses will be 00-21-5A-9B-00-01 and 00-21-5A-9B-00-03. In this example, the profile
will be using four MAC addresses from 00-21-5A-9B-00-00 to 00-21-5A-9B-00-03.
To resolve this issue:
1. Access Virtual Connect Manager for the VC Domain that is in Mismatch Configuration state.
2. Verify the server profiles inside the VC Domain searching for MAC, WWN, or VSN (Virtual Server
Number) addresses that are:
•
Already in use by VCEM—In this case, delete the server profiles that have addresses that are
reported as in use by VCEM.
•
Inside an existing exclusion range in VCEM—In this case, remove the exclusion range or adjust it
not include the conflicting addresses.
•
Outside any range known to VCEM—In this case, create an user defined address range that
contains all the addresses in use by the profiles.
After completing these steps, perform the VC Domain resynchronization operation again.
Remove from VC Domain Group job is successful but with errors
Occasionally, when successfully performing a remove from VC Domain Group job, an error might appear
in the job detail. The error is related to VCEM being unable to:
•
Release control over the MAC and WWN address pools, or serial number range.
•
Remove external manager.
To correct the issue related to removal of external manager or unable to release control of MAC, WWN,
and serial number ranges, perform the following:
1. Telnet in to the Virtual Connect Manager using an SSH connection such as
SSH Administrator@
xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the VC Domain IP address.
2. To determine the username of the external manager account, from the Virtual Connect Manager command
prompt, enter show external-manager. For this example, assume the username returned was xyz.
3. To disable the account, from the Virtual Connect Manager command prompt, enter
set external-manager Username=xyz Enabled=false .
If the VC firmware is version 2.0x or later, remove the account and release the VC Domain from VCEM
control by entering the following from the Virtual Connect Manager command prompt:
remove external-manager Username=xyz
mactype=<Factory-Default/User-Defined>MacStart=<> MacEnt=<>
wwnType=<Factory-Default/User-Defined> WwnStart=<> WwnEnd=<>
serverIDType=<Factory-Default/User-Defined> serverIDStart=<> serverIdEnd=<>
NOTE: The option “-quiet” is available to suppress user confirmation prompts. This option is useful for
scripting operations. This option is available for VC firmware 2.0x for the disable account, remove
the account
, and release ranges commands.
VC Domain displays Expired License status
If a VC Domain has an Expired License icon, perform the following:
1. License the enclosure with a Flexible Quantity License (FQL) VCEM license. For information on purchasing
licenses, see the VCEM QuickSpecs at
http://www.hp.com/go/vcem .
2. Click the VC Domain tab.
3. Select the VC Domain, and then click License.
4. Click Add Key.
5. Enter a valid FQL license key, and then click OK.
96 Troubleshooting VCEM