An item loaded in the scanner jams repeatedly, Clear jams from the scanner – HP Scanjet Professional 1000 Mobile Scanner User Manual

Page 21

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Troubleshooting

19

An item loaded in the scanner jams repeatedly

y

The item might not meet the guidelines for acceptable originals.

y

The item might have something on it, such as staples or self-adhesive notes on the
original that must be removed.

See also

Load originals

Clear jams from the scanner

To clear a paper jam:

1.

Gently pull the paper from the scanner.

2.

Smooth out any wrinkles caused by the jam.

3.

Reinsert the paper to the paper feed slot.

4.

Resume scanning.

See also

y Clean the rollers and the scanner glass

y

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